Effective Communication: How to Get the Best from Your Outsourced Team

Without effective communication, managing expectations, giving feedback, and collaborating effectively can be difficult. This can lead to project delays, misunderstandings, and, ultimately, a deterioration of the relationship between the organization and the outsourced team. Key Takeaways: Communication is essential for Talent Management and improved work experience Without proper communication, managing an outsourced team can be […]
Closing the Process Gap: How to Identify and Address Inefficiencies in Your Business Operations

In today’s fast-paced business world, an organization’s success often hinges on its ability to streamline processes and eliminate inefficiencies. However, businesses often find themselves stuck in a rut
6 Effective Ways to Keep Your Team Productive During Christmas and the Winter Slump

While maintaining employee productivity during Christmas and winter can be tricky, it’s not impossible. Here are a few tips to help you keep your team on track.
Guidant Financial’s Journey Towards A Connected Remote Work Culture

In his presentation at DOXAcon 2022, Guidant Financial’s Head of People, Cory Sanford, quoted former U.S. Chief of Staff, Rahm Emanuel, in the latter’s response during the Great Recession in 2009.
Start the New Year with DOXA: Trends That Will Shape the BPO Industry in 2023 and Beyond

The new year is an opportunity to start fresh and set yourself up for success. As we look toward 2023, several trends will shape the BPO industry.
Guidant’s Learning Curve: Shaping Identity Through Financing Paradigm Shifts and Strategic Pivots with Jeremy Ames

In the 10th episode of his “The Future Is Borderless” podcast, DOXA founder David Nilssen is in conversation with Guidant’s CEO Jeremy Ames as he explores the successes and challenges
Effective Ways to Keep Your Team Productive During Christmas and the Winter Slump

The holidays are a time of joy, family, and celebration. But it can also be stressful when work productivity takes a nosedive. Check out these six tips to help your team stay productive during the holiday.
Workplace flexibility: Does it boost or shrink productivity?

Many employees today are continuing to discard traditional office work patterns that confine them to a “9-to-5” working mold, instopting for workplace flexibility.
A Guide to Understanding and Implementing Efficient Process Optimization

You may have some big goals, strategies, and projects in place to advance your enterprise, but failing to optimize your processes can negatively affect your plans. Properly optimizing your processes,
The Top 8 Hacks to Improve Your Business’s Financial Processes

Every business needs finance and accounting professionals (whether people or software or both) because they play a crucial role in driving both business growth and strategy. Unfortunately,