Ethical Outsourcing Starts with People.
That Is Why We Built DOXA®.
We take a people-first approach to help your business scale with purpose.
Conscious Outsourcing®
Ethical Offshore Staffing Built for People and Performance
Global talent can drive growth, but only when the model works for everyone involved. That’s why we built DOXA around one clear belief: outsourcing should be good for your business and your people.
Your team is hired directly, receives full benefits, and grows in stable, long-term roles. You get retention, alignment, and a people-first culture that extends across borders. Learn more about Conscious Outsourcing.
Ethical Employment That Drives Results
We don’t cut corners or classify workers as contractors. Every DOXA VIP is employed legally, supported fully, and trained continuously. That leads to:
50% better retention
Stronger team loyalty
Better long-term performance
Reduced risk and smoother compliance
Our Purpose
We exist to create meaningful work that lifts up global communities while helping businesses grow responsibly. DOXA is short for “to change the belief” because we believe there’s a better way to outsource.
Our C.O.R.E. Values
Our values shape everything we do, from hiring to supporting our teams and clients.
Curiosity First
Ownership Mentality
Relationships Matter
We believe in building lasting relationships based on trust and mutual respect.
EXCELLENCE EVERYDAY
Our commitment to excellence ensures that we consistently deliver outstanding results.
Meet Our Leadership Team
David Nilssen
Chief Executive Officer
Idaho
Lauren Hoover
Chief Operating Officer
Kansas
Stephen Hosemann
Chief Financial Officer
California
Steve Gire
Chief Information Officer
Washington
Ralph Nilssen
Chief Sales Officer
Minnesota
Christina Chambers
Chief Franchise Officer
New York
Maureen Birdsall
Head of Marketing
California
Edward Lim
President, PH
Philippines
Ira Crisologo
General Manager, PH
Philippines
Elena Barreneche
General Manager, CO
Colombia
Steffy Casallas
Global Head of Recruitment
Colombia
Board of Directors
David Nilssen
Chairman
Ben Elowitz
Director
Edward Lim
Director
Eliot Gattegno
Director
Hear What Our Clients Have to Say
Frequently Asked Questions
What makes DOXA different from other BPOs?
DOXA takes a people-first approach to outsourcing, focusing on ethical employment, security, and long-term success. Instead of providing short-term contractors, we build dedicated, high-performing teams that seamlessly integrate into your business.
Where does DOXA hire from?
We source top-tier talent from the Philippines, Colombia, Vietnam, United States and Kenya, ensuring access to skilled professionals who align with your business needs. Our proprietary hiring system evaluates candidates for expertise, culture fit, and long-term potential.
What are DOXA’s retention and satisfaction stats?
DOXA has an employee NPS (eNPS) of 72, a client NPS of 84, and a voluntary turnover rate of just 14%—DOXA has 50% better retention than the industry average. On average, client teams expand by 115% over time.
What does DOXA mean?
DOXA is short for “to change the belief.” The name reflects the company’s founding mission: to challenge the standard outsourcing model and prove that ethical employment, enterprise security, and business growth can all coexist.
Why do companies hire talent in the Philippines?
The Philippines offers a large professional workforce with strong English proficiency, cultural alignment with Western companies, and deep experience supporting global businesses in finance, customer support, technology, and operations. DOXA also sources talent from Colombia, Vietnam and Kenya to match the right skills to each role.
How does DOXA support its employees?
As a direct employer, we provide all DOXA team members with competitive salaries, company-issued hardware, comprehensive benefits, and career development opportunities. This commitment to ethical employment leads to higher retention, stronger performance, and a better experience for our clients.
How does DOXA reduce its carbon footprint?
As a fully remote company, we cut emissions by eliminating commutes and going paperless. This improves quality of life and helps our team stay energized. We’ve also planted nearly 5,000 trees through our sustainability efforts.
What are DOXA’s C.O.R.E. values?
DOXA operates by four core values: Curiosity First (approaching challenges with an open mind), Ownership Mentality (every team member is aligned to client goals and outcomes), Relationships Matter (lasting partnerships built on trust), and Excellence Every Day (consistent delivery of outstanding results).
What skills do offshore professionals have?
Many offshore professionals hold university degrees and certifications in accounting, information technology, healthcare administration, digital marketing, and business operations. DOXA evaluates candidates beyond skills — assessing culture fit and long-term potential through a proprietary hiring process.